Kendal County FC - Kendal Castle

Welfare Hub


Within this section of our website, you'll find all the necessary information, policies and guidance relating to safeguarding and welfare, to ensure you stay on top of your club or leagues safeguarding responsibilities.

Section 1 - football's safeguarding framework

Section 2 - reporting concerns

Section 3 - safer recruitment and DBS Checks

Section 4 - safeguarding training

Section 5 - the Designated Safeguarding Officer network

Section 6 - safeguarding in the digital world

Section 7 - children and young people

Section 8 - parents and carers

Section 9 - support for adult survivors

Section 10 - safeguarding adults in disability football

Section 11 - the complete downloads directory

Section 12 - other key safeguarding organisations

To help with your questions or to report concerns please contact the Westmorland FA at 

We strongly believe in ‘young people’ and that their views are really important. We pride ourselves on our child centred resources. 

Here’s our superb Under-12s interactive handbook

Support and Advice 

Please take the time to look at the links below to outside agencies that can support you. If you need to talk to someone about any issue do not hesitate to get in touch.

information & resources

poor practice & how to deal with it

Poor Practice is behaviour which falls below the standard required by a club as set out in the Code of Conduct. Whilst the behaviour may not be immediately dangerous or intentionally harmful it does set a poor example and if it were to continue, it might lead to harm or put a child in danger

To allow poor practice to continue unchallenged may result in an environment developing in which abuse may be able to take place. It normalises behaviour which is unacceptable and should not be condoned. It may also lead to other people having suspicions about an individual’s motivations, even if there was no intention to harm.


If it is decided that the matter is one of poor practice and is to be dealt with by the club then it will need to be referred to the club disciplinary committee (which could simply be the club chairman, secretary and designated safeguarding officer depending on the club constitution) to be dealt with as quickly as possible. It is important that club disciplinary rules refer to poor practice to enable such issues to be dealt with through that process.


  • Failure to provide effective supervision for coaching sessions which should be properly planned;
  • Putting performance over the wellbeing and safety of players;
  • Having a win at all costs mentality and failing to be gracious in defeat;
  • Lack of respect for other individuals, such as match officials, opposition coaches, players, managers and spectators and failing to accept a match official’s decision (this may be dealt with by way of on field disciplinary proceedings but may fall short of being dealt with in this way)
  • Having favourites and not treating all children fairly and equitably;
  • Allowing rough and dangerous play, bullying, the use of bad language or inappropriate behaviour by players;
  • Overtraining and exerting undue influence over players;
  • Using punishments that humiliate or harm children;
  • Not taking time to explain coaching techniques and ensuring they are understood by all players;
  • Condoning rule violations by players and not adhering to the laws and spirit of the game;
  • Not holding required FA coaching qualifications for the role being carried out;
  • Providing one to one coaching without any supervision or the presence of other adults;
  • Inappropriate use of social media;
  • Allowing children to discriminate on the grounds of religion, race, gender, social class or lack of ability;
  • Failure to encourage children to accept responsibility for their own performance and behaviour;
  • Engaging in, or tolerating, offensive, insulting or abusive language or behaviour;
  • Failure to challenge poor practice in others;
  • Allowing allegations of abuse to go unchallenged or unrecorded and failing to report these to the DSO;
  • Failure to record incidents or accidents
  • First aid being administered without others being present other than in an emergency
  • Not referring more serious medical incidents to the club first aider;
  • Not having access to a telephone to be able to immediately contact emergency services if necessary;
  • Not working as part of a team to ensure the safety of children in their care;
  • Failing to address the additional needs of disabled players or other vulnerable groups;
  • Allowing confidential information to be shared inappropriately;
  • Failure to respect and listen to the opinions of children and consider the rights and responsibilities of children;
  • Failure to display and promote consistently high standards of behaviour and appearance;
  • Smoking and consuming alcohol during coaching sessions;
  • Spending excessive time alone with children;
  • Taking children to their own home;
  • Not adhering to guidance when transporting children including travel abroad.

The above list is not an exhaustive, but it should give an idea of the type of behaviour which constitutes poor practice.

  • Repeat offenders
  • Any matters where a child could be at risk of harm
  • Any matters where there could be a breach of FA Disciplinary Regulations
  • Any matters that you have tried to address but continue to happen in the club

Any concerns that you would like to raise with Westmorland County FA Designated Safeguarding Officer need to be referred by email at  

Please ensure you include all relevant factual information related to the concern referencing:

  • The referral requires completion with as much information as possible about both the alleged perpetrator being referred as well as the child or adult who has suffered the alleged abuse. 
  • Serious concerns may require escalation to The FA, in these cases Westmorland FA will work in collaboration with The FA Case Management Team, and any other relevant agencies, to address the concerns and put actions in place to safeguarding the child, young person or adult at risk going forward.

Safeguarding Page

best practice and guidance notes - the complete directory

Support & Advice

  • 0333 240 1727 - the first point of contact for anyone who is raising a safeguarding concern about a child in Cumbria

( - 999 & 101

  • ( – The NSPCC’s Child Protection in Sport Unit works to safeguard children in sport.

  • ( – and education programme from the NCA-CEOP, a UK organisation which protects children both online and offline.There is advice & resources in six different sections.Ages 4-7, 8-10, 11-13, 14+, Parents/Carers or Children’s Workforce.

  • ( – Helping to keep children and young people safe from sexual abuse and grooming online.

  • ( – Get help and advice about a wide range of issues for children and young people up to aged 19.

  • ( – Get support from our online community and online support for mental health services for children, young people and adults.

  • ( support for under 25’s, Phone, Email, Web support and Counselling.

  • ( – A national charity to help and support children, young people and adults who have been victims of crime.Linked to You & Co their Youth programme ( that helps young people cope with the impact and effects of crime.

  • ( – Provides information, advice, advocacy and legal representation to young people up to 25.